This Refund and Return Policy outlines the terms governing the acquisition of digital content provided by M. M. Studios S.à r.l.-S via the fruitgravityslice platform. By engaging in a transaction, you acknowledge your understanding and acceptance of these provisions.
- Nature of Transactions
All purchases facilitated on our website are one-time, individual transactions. Our service model involves the provision of digital gaming content. There are no recurring charges, subscription models, or long-term financial obligations associated with your purchase. - Payment Methods
We provide a secure checkout experience supporting a variety of payment methods to accommodate our users. We accept:
Credit and Debit Cards: Visa, Mastercard, and American Express.
Digital Wallets: Apple Pay and Google Pay.
Other Electronic Wallets: Standard electronic wallet payments accepted through our current payment infrastructure.
Transactions are processed in accordance with industry security standards to ensure the integrity of your payment data. - Digital Delivery and Statutory Withdrawal Rights
Given the nature of the products provided—digital content not supplied on a tangible medium—we operate in accordance with the European Union Consumer Rights Directive (Directive 2011/83/EU).
By initiating the download or accessing the digital content, you expressly acknowledge and agree that the performance of the service begins immediately upon payment confirmation. Consequently, you hereby waive your right of withdrawal (the 14-day “cooling-off” period) once the delivery of the digital content has commenced.
Once the digital content has been made accessible to your account, the transaction is considered final, and the service is deemed to have been fully rendered. - Eligibility and Age Restriction
Our services are exclusively intended for users who are at least 18 years of age. By completing a transaction, you affirm that you have attained the legal age of majority in your jurisdiction. Transactions initiated by unauthorized minors are strictly prohibited and do not create a binding obligation on the merchant to provide refunds. - Transaction Support
Should you experience technical difficulties regarding the accessibility of your purchased content, please contact our support team at fruit@fruitgravityslice.com. Provide your transaction reference and a description of the issue. We aim to address all legitimate inquiries within 24 hours. - Company Information
Company Name: M. M. Studios S.à r.l.-S
Registered Office: 2B, Rue Pletzer, L-8080 Bertrange, Luxembourg
Company Registration Number: B253667
Telephone: +352 26200668
This policy is governed by the laws of Luxembourg. M. M. Studios S.à r.l.-S reserves the right to modify this policy as required to remain in compliance with evolving European digital service regulations.
